TTA Cruise and Travel
  • About Us
  • Services
    • Leisure Travel
    • Cruise Holidays
  • Meet Us
    • Why Us
  • Deals
  • News
  • Covid-19
  • Contact Us
  • Menu Menu

VELOCITY Program Redemptions Pause

April 21, 2020/in Airline News /by TEMP_@dm1n

Following the announcement that Virgin Australia has entered voluntary administration, the airline’s Velocity frequent flyer program—a separate business—has announced a decision to pause all redemptions for an initial period of four weeks, effective immediately.

Velocity’s media release [21 April 2020] stated,

“Although Velocity is owned by the Virgin Australia Group, it is a separate company and it is not in administration. That means we’re still operating, but we’ve made some temporary program changes in the interests of members.”

Velocity Frequent Flyer update [21 April 2020]

The decision was made, according to Velocity, because the ongoing travel restrictions have reduced flights and, therefore, opportunities for Velocity members to redeem their points for flights. As a result, members have rushed to use their points to shop online for items like gift cards, electronic goods, and wine.

“This unexpected demand has made it difficult for our suppliers to provide these offers and limits the availability for all members to redeem their Points.”

Velocity Frequent Flyer update [21 April 2020]

Velocity members have been advised that:

  • Their Points will remain in their accounts.
  • Their existing Points will not expire through this period. The expiration period for existing Points will be extended by the timeframe of the pause.
  • They will continue to earn Points with Velocity partners, even though they won’t be able to redeem them during the pause.

These changes take effect immediately. Although the initial timeframe for this restriction is four weeks, Velocity Members have been advised that this period may be extended.

For more information, simply leave us a note in the form below, or CALL US to discuss your specific requirements.

We’d love to hear from you.

Tags: Velocity, Velocity Frequent Flyer, Virgin Australia
Share this entry
  • Share on Facebook
  • Share on Twitter
  • Share on WhatsApp
  • Share on Pinterest
  • Share on Tumblr
  • Share on Reddit
  • Share by Mail
https://www.ttacruiseandtravel.com.au/wp-content/uploads/2020/04/Velocity-Header-2.png 520 1269 TEMP_@dm1n https://www.ttacruiseandtravel.com.au/wp-content/uploads/2018/12/TTA-CRUISETRAVEL_300.png TEMP_@dm1n2020-04-21 03:25:382020-04-21 04:04:28VELOCITY Program Redemptions Pause
You might also like
EARN DOUBLE VELOCITY POINTS
SOCIAL Distancing at 40,000 Feet
MINIMAL Domestic Schedules to Commence
VIRGIN AUSTRALIA Increases Services
FREQUENT FLYER STATUS MATCHING – VIRGIN FIGHTS BACK
VIRGIN AUSTRALIA Enters Voluntary Administration
INTERCONTINENTAL HAYMAN ISLAND RESORT – SAVE OVER $500!

Contact us:

SYDNEY:
+61 2 9999 5533
cruiseandtravel@ttagroup.com.au
CENTRAL COAST:
+61 2 4384 0400
centralcoast@ttagroup.com.au

Recent Posts

  • AURORA EXPEDITIONS’ FIRST AUSTRALIAN SEASON
  • RAIL TRAILS OF SOUTH AUSTRALIA – GUIDED CYCLE TOUR
  • HERON ISLAND TURTLE PACKAGE!
  • PRIVATE JET AIR TOURS OF AUSTRALIA
  • TASSIE FINE FOOD, WINE & YACHTING

Categories

  • Airline News
  • Airports
  • Cruise
  • Events
  • Flights
  • Holiday
  • Hotels
  • TTA News
  • Uncategorized

Part of The Travel Authority Group

Terms & Conditions

Website Terms of Use

Privacy Policy

© 2019 The Cruise & Travel Authority Pty. Ltd.
All rights reserved

Maps were disabled by the visitor on this site. Click to open the map in a new window.

Sydney Office

Level 5, Suite 4
1 Oxford Street
Sydney NSW 2010

Phone: + 61 2 9999 5533
Fax: + 61 2 8569 1836

cruiseandtravel@ttagroup.com.au

Maps were disabled by the visitor on this site. Click to open the map in a new window.

Central Coast

Shop 1,
17 Church Street
Terrigal NSW 2260

Phone: + 61 2 4384 0400
Fax: + 61 2 8569 1836

centralcoast@ttagroup.com.au

The Travel Authority Group

Maps were disabled by the visitor on this site. Click to open the map in a new window.

Sydney Office

Level 5, Suite 4
1 Oxford Street
Sydney NSW 2010

Phone: + 61 2 9999 5533
Fax: + 61 2 8569 1836

cruiseandtravel@ttagroup.com.au

Maps were disabled by the visitor on this site. Click to open the map in a new window.

Central Coast

Shop 1,
17 Church Street
Terrigal NSW 2260

Phone: + 61 2 4384 0400
Fax: + 61 2 8569 1836

centralcoast@ttagroup.com.au

Terms & Conditions

Website Terms of Use

Privacy Policy

© 2019 The Cruise & Travel Authority Pty. Ltd.
All rights reserved

VIRGIN AUSTRALIA Enters Voluntary Administration EXCHANGING Miles for Smiles
Scroll to top